Frequently Asked Questions

Moving Planning & Scheduling

The earlier the better, particularly between May and September.

Most clients schedule several weeks in advance so building logistics, packing, storage, specialty handling, and timing can be arranged before move day arrives.

Yes.

We regularly review moves through in-home walkthroughs, FaceTime, Zoom, and detailed inventory discussions depending on the scope of the project and client preference.

The goal is to understand access conditions, timing, inventory, and logistics before building the move plan.

Yes.

Many NYC moves involve delayed closings, renovations, temporary housing, phased deliveries, or overlapping timelines. We regularly structure packing, storage, and delivery sequencing under one coordinated plan so transitions remain manageable throughout the process.

Yes.

Many clients use storage during renovations, staging periods, apartment transitions, or while preparing a home for sale. We regularly coordinate phased packing, storage, and re-delivery schedules so projects can move forward without unnecessary disruption inside the home.

NYC Buildings & Logistics

Yes.

Our crews regularly work in pre-war co-ops, brownstones, townhouses, elevator buildings, and walk-ups throughout New York City.

We coordinate directly with building management to handle elevator reservations, COIs, service entrances, restricted move windows, and freight elevator schedules ahead of move day.

Yes.

We regularly coordinate COIs for co-ops, condominiums, rental buildings, and commercial properties throughout New York City.

Our team works directly with management ahead of move day so access requirements and scheduling remain coordinated.

Yes.

We regularly coordinate moves involving narrow staircases, freight elevators, long hallway carries, townhouse walk-ups, loading dock reservations, and restricted move hours throughout New York City.

Planning around access is often as important as the move itself.

Packing & Fragile Items

Yes.

Our crews regularly pack and transport artwork, mirrors, lighting, antiques, designer furniture, baby grands, and other fragile or high-value pieces.

Some items require planning as much as protection, particularly when elevators, staircases, access conditions, or delivery timing are involved.

Absolutely.

Many clients prefer to pack personal items, closets, books, or decorative pieces themselves while our crew handles kitchens, fragile items, artwork, mirrors, lighting, and furniture preparation.

Packing responsibilities can be divided however makes the most sense for the move.

Yes.

We regularly deliver moving boxes, wardrobe cartons, dish packs, packing paper, mattress bags, and protective supplies throughout New York City ahead of scheduled moves.

Long-Distance Moving

Yes.

West Side Movers provides direct long-distance moving from NYC to destinations across the United States.

We do not consolidate shipments, transfer moves between terminals, or hand deliveries off to third-party carriers. Your belongings remain on the same truck with the same crew from pickup through delivery.

Most long-distance moving companies combine multiple households onto one truck and move shipments through terminals, warehouses, and subcontracted delivery networks before final delivery.

West Side Movers handles long-distance moves directly with in-house crews, controlled scheduling, and door-to-door service built around your timing and logistics.

Storage & Timing

Yes.

Storage is handled as part of a coordinated move plan rather than a separate handoff. Whether you need temporary storage before move-in, during a renovation, between closings, or while preparing a home for sale, pickup, storage, and re-delivery remain scheduled under one plan.

Yes, through scheduled retrieval and delivery coordinated by our team.

Whether you need several items returned, a partial delivery, or a full move-out from storage, retrievals are arranged carefully so handling and timing remain coordinated.

Yes.

Items are stored in clean, climate-controlled spaces intended for furniture, artwork, and sensitive household belongings. Storage areas are maintained and monitored to support both short- and long-term protection.

Commercial Moving

Yes.

West Side Movers regularly handles office relocations, showroom moves, therapist suites, executive offices, inventory transfers, and multi-location commercial projects throughout New York City.

Moves are scheduled around operational timing, freight elevator availability, access restrictions, and delivery sequencing so disruption stays minimal.

Yes.

Many commercial projects involve after-hours access, phased scheduling, loading dock reservations, freight elevator restrictions, or multiple locations operating simultaneously.

We regularly structure projects across several days and delivery phases so operations remain organized and on schedule.

Trust, Crews & Operations

No.

West Side Movers operates with direct, in-house crews rather than outsourced labor or third-party movers. The same team coordinating your move remains responsible for execution.

Yes.

West Side Movers was founded in 1972 by Steve Fiore and remains family-owned today under second-generation owner Matt Fiore.

The company was built through referrals, repeat clients, and long-standing relationships throughout New York City.

Clear communication, experienced crews, and a move plan built around your logistics.

From the first call through final setup, the focus is on preparation, responsiveness, and keeping the move moving cleanly day by day.

Have a Question We Haven't Answered?

Give us a call or email our team.

212.874.3800

info@westsidemovers.com

From the Upper West Side to Wherever Life Takes You

Born on the Upper West Side, West Side Movers now serves every neighborhood in New York City and manages direct long-distance moves from NYC to anywhere in the country.

Whether you’re moving across town or across the country, your move stays with the same in-house team from start to finish. No transfers. No subcontractors. No handoffs between warehouses, carriers, or unknown crews along the way.

From the first call through final setup, we focus on making the process feel clear, organized, and under control.

Ready to get started? Click below to begin planning your move.

Contact
info@westsidemovers.com Call: 212.874.3800
Monday – Friday: 9am-5pm
Saturday: 10am-12pm
Sunday: Closed
157 Columbus Avenue, 4th Floor
New York, NY 10023

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